Privacy statement
This page was last updated on June 12, 2025.
We are Intercell, an Amsterdam-based electronic music collective and events platform.
Through our website, online shop, ticketing partners and digital channels, we collect certain data. Below, we explain how we handle it.
WHAT WE COLLECT
When you interact with us by purchasing tickets, ordering merchandise, signing up for our newsletter, or visiting our site, we may collect:
- Contact details (name, email address, shipping address)
- Purchase and order history
- Event attendance (via ticketing)
- Website usage data (via cookies and analytics)
- Marketing preferences
HOW WE USE YOUR DATA
We use your data to:
- Process your orders and ticket purchases
- Communicate about your orders or event attendance
- Send updates about upcoming Intercell events and merchandise drops (via email; you can unsubscribe at any time)
- Improve our website and online experience
- Run targeted advertising (for example via Meta or TikTok) based on site interactions or customer lists
SHARING YOUR DATA
We only share your data with trusted partners and service providers that help us run Intercell:
- Ticketing partners (Resident Advisor, Eventix, or selected local ticketing providers, only for the event you purchased tickets for)
- Our email platform (Mailchimp)
- Our shop platform (Shopify)
- Customer service (Helpscout)
- Analytics and ad platforms (Google Analytics, Meta, TikTok)
Your data is never sold or shared for use outside the Intercell ecosystem.
When we collaborate with external promoters or use local ticketing providers, they are only allowed to use your data in the context of an Intercell event.
International Data processing
Some of our partners, such as Mailchimp, Meta, TikTok and Helpscout, may process data outside the European Union. We take care to work with services that comply with EU data protection standards.
Cookies and Tracking
Our website uses cookies for:
- Site analytics (Google Analytics)
- Advertising and remarketing (Meta Pixel, TikTok Pixel)
- Embedded content (YouTube, Soundcloud)
By using our site, you consent to this.
Data Retention
We retain your data as long as needed to provide our services or until you opt out, by unsubscribing or requesting deletion.
Your rights
You have the right to access, correct or delete your personal data at any time. You can do so by contacting us via hello@intercell.events.